Flower Deliveries – Common Issues And Quick Fixes January 21, 2017
Josenilton Terto

Flowers make a great gift for birthdays, Valentines Day and celebrations.

If youre gifting a loved one and wish to ensure your purchase arrives on time, its important to always read the terms and conditions issued by the site youre buying from. This is a sure fire way to avoid disappointment.

When do I need to place my order for next day delivery?

Many of todays florists have cut-off times when it comes to next day delivery. The likes of Serenata Flowers have a cut-off of 10pm on weekdays and Saturdays, and 6pm on Sundays. However, this excludes Mothering Sunday. If youre purchasing flowers for a popular occasion such as Valentines Day, its always wise to order in advance. This will not only help you to avoid a late delivery; it will also ensure the flowers you wish to purchase remain in stock.

What time will my flowers arrive?

Just because youve selected next day delivery, this doesnt automatically mean your flowers will arrive at 9am the following day. If you wish for them to arrive at a specific time, you must select this, which can come as an additional cost.

 

Avoiding mistakes

If you live outside of the UK, its highly likely your purchase will take a little longer to get to you.

To avoid disappointment, always check the website to see where they deliver too.

Not every florist offers worldwide delivery for example. However, you may still be able to place the order online. If the order fails, you will only receive a notification of this when the seller checks your order.

What to do if youre out when your flowers are expected to arrive?

More often than not, the courier will use his or her initiative when it comes to delivering flowers to the recipient. After all, if they are a surprise gift, you wont want to tell the lucky receiver theyre on their way. From leaving them with a neighbour, to placing them on a secure porch, there are a number of ways to ensure the flowers arrive into the recipients hands safely when he or she returns home. A note will always be left at the place of residence to inform the individual of the gifts whereabouts.

The site isnt working as it should

Need to order some flowers in a hurry? If the site isnt allowing you to place an order due to maintenance or a tech issue worry not! There is always a way to contact the seller, either by phone or by filling in an online contact meform.

Where can I send flowers?

Many will send loved ones flowers to their place of work or to a home address. Unfortunately, the likes of hospitals dont tend to accept fresh flower deliveries. Its important to ensure the address you wish to send the flowers to is willing to accept them before placing your order.

I cant pay for my order online?

If the web isnt allowing you to place an order online, simply request a call from the online florist. Most will be happy to take a secure card payment over the phone.

How are the flowers packaged?

Most online florists will allow you to select a number of options when it comes to packaging a bouquet, including the traditionally method or alternatively, a vase or hamper. Before placing an order, take a look at what the site offers. This will allow you to choose a bouquet that is perfectly tailored to the individual receiving it.

Whats included in the cost?

Not everything showcased in an image is included in the price. Always read the small print. From gift cards to vases, there is usually an option to purchase additional extras.

How do I know the flowers are fresh?

Its always wise to opt for a florist that promises fresh flowers. On arrival, theyre much more likely to last longer and no one wishes to receive a bouquet of wilted flowers.

Adding a gift message to your order

If you wish to send the flowers as a gift, be it to your partner, a close friend or a family member, its a good idea to write a gift message. Most florists offer this service for free, however its down to you to create the message. The standard word count is 200 characters long although this can vary depending on where you order from.

What if the flowers fail to arrive?

If the flowers (for some unfortunate reason) fail to arrive, you will be entitled to a full refund or a replacement in most cases. In most scenarios this will be down to freak storms or an unknown address. If you live in a place that is tricky to find, opt to leave a note on the order with directions for the courier.

So there you have it a few of the essentials to remember for the next time you opt to get flowers online.